Dedicated resource for each institution
We believe that our resource working or representing the institution should act like one of the team members at the international office.
Thus each institution will have their own account managers who will be trained by OneStep global and also by our partner institution, they should breathe the university ethos and should act like a proper counsellor to students and agents.
A consistent face in front of the students, agents and partners, which garners trust among the key stakeholders for our partners
Single point contact for the client and also for internal staff members at OneStep global
Deep understanding of one particular institution and country
Thorough understating on the core ethos of the university/college
Direct reporting and resource management is done on a day to day basis by our clients
Confidentiality and data protection as our resource will not undertake any other projects